Contact information

We’re here to help with any questions about your order, product information, or general inquiries.
Our customer support team strives to respond to all messages within 24 hours (Mon–Fri).

📞 Phone Support

+1 (813) 784-2691
Available Monday to Friday, 9:00 AM – 6:00 PM (local time)
If we’re unable to answer immediately, please leave a voicemail, and a support representative will return your call as soon as possible.

📧 Email Support

For all inquiries related to orders, returns, or general questions, contact us at:
LuxenzaShop@outlook.com

We recommend including your order number in the subject line to help us respond faster.

📍 Mailing Address

LuxenzaShop
921 N Central ave, Tampa, FL 33602 , United States

Please note: this address is for correspondence only. Product returns should only be sent to the return address provided by our support team during the return authorization process.

🕒 Support Hours

Monday – Friday: 9:00 AM – 6:00 PM
Saturday & Sunday: Closed
All emails and voicemails received outside business hours will be answered the next business day.